Consumer

Case BriefsTribunals/Commissions/Regulatory Bodies

NCDRC | Conveyance Deed forced on apartments buyers in lieu of Apartment Deed? Commission says it cannot go beyond express terms of the agreement entered into between parties

National Consumer Disputes Redressal Commission (NCDRC): C. Viswanath (Presiding Member) dismissed the complaint while granting an opportunity to the Complainant to approach

Case BriefsTribunals/Commissions/Regulatory Bodies

NCDRC | Whether educational institutions and co-curricular activities such as swimming provided by them will be covered under Consumer Protection Act? Read on

National Consumer Disputes Redressal Commission (NCDRC): C. Viswanath (Presiding Member) addressed the issue of whether educational institutions fall under the ambit of

Case BriefsDistrict Court

‘Using customers as Advertising Agents’: Charging money for carry bags with printed logo is spurious, unfair trade practice with deceptive nature | Payback of Rs 3 with interest & compensation ordered by Consumer Forum

District Consumer Disputes Redressal Commission-II, Hyderabad: A three-Member Bench of Vakkanti Narasimha Rao, President, and P.V.T.R Jawahar Babu and R.S. Rajeshree, Members,

Case BriefsTribunals/Commissions/Regulatory Bodies

NCDRC | “Sympathy cannot substitute for conclusive evidence of medical negligence”: Can a doctor be liable for medical negligence even after performing his duty with reasonableness? Read

National Consumer Disputes Redressal Commission (NCDRC): The Division Bench of Dr S.M. Kantikar (Presiding Member) and Dinesh Singh (Member), while addressing the

Case BriefsTribunals/Commissions/Regulatory Bodies

NCDRC | If a farmer suffers crop loss due to the usage of herbicides bought from a dealer or manufacturer of agri-inputs, can he claim a loss for crop damage? Read Commission’s reasoning

National Consumer Disputes Redressal Commission (NCDRC): Anup K. Thakur (Presiding Member) dismissed the revision petition while upholding the State Commission’s order. Respondent/Complainant

Case BriefsTribunals/Commissions/Regulatory Bodies

NCDRC | ‘CPA is for better consumer protection & speedy dispute redressal’: Costs imposed on HUDA for unnecessarily agitating a non-issue; Recovery to be made from officers responsible

National Consumer Disputes Redressal Commission (NCDRC): Dinesh Singh (Presiding Member), dismissed a revision petition filed by Haryana Urban Development Authority. The District

Case BriefsTribunals/Commissions/Regulatory Bodies

NCDRC | Will an Insurance Company be obligated to notify the insured in regard to his policy being expired? Read in light of S. 50 of Insurance Act

National Consumer Disputes Redressal Commission (NCDRC): C. Viswanath (Presiding Member) expressed that: Section 50 of the Insurance Act imposes a statutory obligation

Case BriefsTribunals/Commissions/Regulatory Bodies

NCDRC | What are the obligations of the insured taking a Marine Insurance Policy? Principle of Utmost Good Faith favours whom? Commission delineates

National Consumer Disputes Redressal Commission (NCDRC): Anup K. Thakur (Presiding Member) dismissed a consumer complaint against the insurance company in case of

Case BriefsTribunals/Commissions/Regulatory Bodies

NCDRC | Whether a company purchasing commercial space for its office is “consumer” under Consumer Protection Act, 2019? Commission answers

National Consumer Disputes Redressal Commission (NCDRC): Dinesh Singh (Presiding Member), expressed that whether, for a particular purpose, a company is a ‘consumer’,

Case BriefsTribunals/Commissions/Regulatory Bodies

NCDRC | Law is settled that illegal and forceful means cannot be adopted by Banks to seize any property

National Consumer Disputes Redressal Commission (NCDRC): C. Viswanath (Presiding Member) expressed that: Law is settled that illegal and forceful means cannot be

Case BriefsTribunals/Commissions/Regulatory Bodies

NCDRC | A person purchasing a constructed real estate property “with eyes wide open”, Can he subsequently claim benefits offered in the original brochure?

National Consumer Disputes Redressal Commission (NCDRC): Anup Thakur (Presiding Member), held that a person who purchases a fully constructed real estate property (a

Case BriefsTribunals/Commissions/Regulatory Bodies

NCDRC | What factors are to be considered to ascertain whether a discharge voucher in full and final settlement was signed voluntarily or undue influence? Commission considers

National Consumer Disputes Redressal Commission (NCDRC): C. Viswanath (Presiding Member) observed that: “Conduct of the insured becomes relevant on the facts of

Case BriefsDistrict Court

Amazon to pay Rs 45000 for rowing back on confirmed order for laptop by Law student, can’t evade responsibility when it allowed ‘Rockery Marketing’

State Consumer Dispute Redressal Commission, Odisha (SCDRC): Dr D.P. Choudhury (President) modified the compensation amount awarded to a Law Student in light of

Case BriefsSupreme Court

One-Sided and Unreasonable Clauses in Apartment Buyer’s Agreement & Unfair Trade Practice: Read SC’s verdict

Supreme Court: The 3-Judge Bench of Dr Dhananjaya Y Chandrachud, Indu Malhotra and Indira Banerjee, JJ., observed that “Developer cannot compel the

Op EdsOP. ED.

Consumer Complaints Against Educational Institutions

by Rudrajyoti Nath Ray*

Case BriefsHigh CourtsTribunals/Commissions/Regulatory Bodies

Yearly Wrap Up | A Reflection on 2020

It’s the last day of 2020, and here we are with the 20 most-read Case Briefs of the SCC Online Blog in

Legal RoundUpTribunals/Regulatory Bodies/Commissions Monthly Roundup

2020 Wrap Up — Flashback of Stories on Consumer Cases

Since 2020 is now winding down, we switch on our flashback mode and note that a lot of changes in the name

Law made Easy

Consumer Protection Act, 2019: A Primer

Suchita Shukla†

Case BriefsTribunals/Commissions/Regulatory Bodies

NCDRC | “Discontinue unfair trade practice of arbitrarily imposing additional cost of carry bags at payment counter”: Read NCDRC’s full discussion on Consumer Rights in Big Bazaar matter

National Consumer Disputes Redressal Commission (NCDRC): The Bench of Dinesh Singh (Presiding Member) observed that: “Consumer has the right to know, before

Case BriefsTribunals/Commissions/Regulatory Bodies

NCDRC | If a car is stolen while being insured but temporary registration of car expires, can Insurance company escape from its liability of indemnifying loss? Commission decides

National Consumer Disputes Redressal Commission (NCDRC): C. Vishwanath (Presiding Member), held that since the Insurance Company itself insured the complainant’s vehicle and the