DCDRC finds Matrimony.Com Ltd. liable for deficiency in service for failing to deliver video album of a marriage reception held in 2017
Case BriefsTribunals/Commissions/Regulatory Bodies

“On one side is judicial propriety and on the other, severe contempt. Yet this Commission will take this risk and make attempt to set legal principles clearly for the purposes of upholding judicial federalism”.

Amazon non-delivery of Rakhi
Case BriefsTribunals/Commissions/Regulatory Bodies

The DCDRC stated that it is the duty of Amazon that it should verify the whereabouts as well as the status of the seller before accepting the order of a respective product.

Delhi High Court service charge ban
Experts CornerNumen Law Offices

by Arush Khanna* and Vaibhav Mehra**

one-sided agreements
Case BriefsSupreme Court

The Court reiterated that one-sided Agreements, as in the present case, would be covered by the definition of term “unfair trade practice”.

Mercedes to pay Rs. 36 lakhs
Case BriefsSupreme Court

“People do not purchase the high-end luxurious cars to suffer discomfort more particularly when they buy the vehicle keeping utmost faith in the supplier who would make the representations in the brochures or the advertisements projecting and promoting such cars as the finest and safest automobile in the world.”

Dark Patterns
Experts CornerKhaitan & Co

by Tanu Banerjee†, Sankalp Jain†† and Vaibhav Laddha†††

Britannia
Case BriefsDistrict Court

“Such a deceptive act from the part of an erring manufacturer or trader is tantamount to jeopardizing the very dignity of the consumer and his right to live a life free from exploitation or deception or any kind of unfair trade practice.”

promotional trailer
Case BriefsSupreme Court

“Promotional trailers are unilateral and are only meant to encourage a viewer to purchase the ticket to the movie, which is an independent transaction and contract from the promotional trailer. A promotional trailer by itself is not an offer and neither intends to nor can create a contractual relationship.”

District Consumer Disputes Redressal Commission
Tribunals/Commissions/Regulatory Bodies

The Commission stated that restaurants and cafes have a moral and legal obligation to provide free drinking water to their patrons, and failure to do so constitutes deficiency in services.

District Consumer Disputes Redressal Commission
Case BriefsTribunals/Commissions/Regulatory Bodies

Holding Samsung India liable for deficiency in service, DCDRC stated that often companies fail to provide spare parts required for a product’s proper functioning, thereby eventually compelling consumers to discard still-functional products.

District Consumer Disputes Redressal Commission
Case BriefsTribunals/Commissions/Regulatory Bodies

DCDRC was of the view that the manner of conducting the mock drill by the hospital was not only a severe deficiency in service but also as an extreme type of unfair trade practice.

Dark Pattern Guidelines
Legislation UpdatesNotifications

On 30-11-2023, the Central Consumer Protection Authority notified the Guidelines for Prevention and Regulation of Dark Patterns, 2023. The provisions came into

delhi high court
Case BriefsHigh Courts

“Testers are being sold by the defendants, Xeryus Retail (P) Ltd. masquerading them as perfumes of the plaintiff, Coty Germany GMBH for sale, thereby, luring customers into paying money for such testers which are otherwise, not to be commercially dispensed.”

Delhi High Court
Case BriefsHigh Courts

The Delhi High Court restrained the defendant from dealing in any goods, under the impugned trade mark ‘Lifelong’ or any other mark as may be identical to or deceptively similar with the plaintiff’s (Lifelong Online Retail (P) Ltd.) registered trade mark ‘Lifelong’, to cause infringement of the plaintiff’s trade marks.

SEBI
Case BriefsTribunals/Commissions/Regulatory Bodies

    Securities and Exchange Board of India: Mehul C. Choksi has been restrained from buying, selling or dealing in securities and

NCDRC
Case BriefsTribunals/Commissions/Regulatory Bodies

National Consumer Disputes Redressal Commission (NCDRC): While deciding upon the instant complaint concerning alleged unfair trade practice followed by Flipkart of tampering

Case BriefsTribunals/Commissions/Regulatory Bodies

    State Consumer Disputes Redressal Commission (SCDRC), Chandigarh: While deciding the instant appeal filed by VLCC Health Care Ltd. against the

Delhi High Court
Case BriefsHigh Courts

Delhi High Court: Yashwant Varma, J. stayed the ruling passed in the form of guidelines by the Central Consumer Protection Authority (‘CCPA’)

Case BriefsTribunals/Commissions/Regulatory Bodies

Securities Exchange Board of India (SEBI): G. Mahalingam (Whole Time Member) held that while directors are not prohibited from trading in units